Data Processing Representative I

Join Swak BPO Corp., a fast-growing BPO company, as a Data Processing Representative I in beautiful Bali! We offer a supportive, team-driven workplace with great perks and strong opportunities for career growth. In this role, you will be responsible for accurately processing and managing customer data, ensuring high-quality service delivery. Our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung is dedicated to providing exceptional service, and we're looking for a detail-oriented individual to join us.

As a Data Processing Representative I, you will handle customer inquiries, update records, and maintain accurate databases using tools like Salesforce and Zendesk. This role is perfect for someone looking to advance their career in the BPO industry with a company that values growth and employee development.

📋 Tanggung Jawab Pekerjaan

• Process and manage customer data accurately, ensuring high-quality service delivery.
• Handle customer inquiries and update records in Salesforce and Zendesk.
• Maintain and update customer databases to ensure accuracy and completeness.
• Collaborate with the team to improve processes and workflows.
• Provide excellent customer service, ensuring customer satisfaction.
• Participate in training and development programs to enhance skills.
• Monitor and report on data processing activities to ensure compliance and efficiency.
• Work in a team-driven environment, supporting colleagues to achieve common goals.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in data processing or a related field.
• Proficient in using Salesforce and Zendesk.
• Strong attention to detail and accuracy in data management.
• Excellent communication and customer service skills.
• Ability to work in a team and support colleagues.
• Familiarity with BPO industry standards and practices.
• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel and work in different locations across Bali.

🛠️ Keahlian

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